Zero Per-Seat Fees

CUSTOM-BUILT CRM & OPERATIONS PORTALS WITH ZERO MONTHLY PER-SEAT TAX

Own your sales infrastructure. Tailored PostgreSQL architectures built for your exact sales hierarchy, lead pipelines, and Indian operations.

Off-the-shelf SaaS CRMs charge escalating monthly per-user licensing fees while forcing your team into rigid, generic workflows. EDB Global designs and builds fully owned, bespoke CRM systems tailored specifically to your sales hierarchy, lead distribution rules, and post-sales delivery workflows.

Schedule CRM Architecture Call Explore Scope & Deliverables

Operational & Strategic Challenge

The True Cost of Off-The-Shelf SaaS Platforms

As your sales team grows from 10 to 100 reps, SaaS licensing fees explode into lakhs of rupees per month—yet your team continues to export data into Google Sheets because the tool is too rigid.

Exorbitant Monthly Licensing InflationPaying ₹5,000–₹12,000 per user per month means 50 reps cost you ₹30–₹70 Lakhs every single year in recurring SaaS subscription tax.

Fragmented Indian Communication ChannelsWestern CRMs treat WhatsApp as an afterthought, forcing sales reps to use personal mobile phones without management visibility.

Data Lock-In & Security RisksCustomer databases hosted on multi-tenant overseas servers create compliance friction with Indian data residency requirements.

Technical Deliverables

Custom CRM Deliverables

Dedicated Enterprise Database (PostgreSQL)

Database

Complete ownership of your relational database hosted in your own AWS/Azure Mumbai account with zero third-party lock-in.

Production verified

Role-Based Access Control (RBAC)

Security

Granular permissions for Admins, Regional Managers, Team Leads, and Field Executives ensuring data isolation.

Production verified

Automated Lead Distribution Engine

Routing

Intelligent round-robin, geography-based, or performance-weighted lead assignment executing within sub-seconds.

Production verified

Native WhatsApp & Telephony Telemetry

Integrations

Direct integration with Meta WhatsApp Business Cloud API and cloud telephony (Exotel/Knowlarity) for automated call logging.

Production verified

Executive Analytics & Pipeline Velocity Reports

Analytics

Real-time conversion funnels, rep activity metrics, deal aging heatmaps, and cashflow projections.

Production verified

Implementation Lifecycle

Our Engineering Execution Roadmap

Workflow Mapping

Deconstruct your exact sales stages, lead sources, handoff criteria, and approval chains.

Database & UI Architecture

Design lightning-fast database schemas and clean, frictionless responsive interfaces.

Data Migration & Legacy Sync

Safely migrate historical customer records and pipeline data without deal interruption.

Deployment & Lifetime Ownership

Deploy to your dedicated cloud environment with complete source code ownership and zero user seat fees.

Frequently Asked Questions

Practice Inquiries & Technical Details

Yes, 100%. EDB Global builds your system on modern, open-source enterprise stacks and transfers complete code and database ownership to your organization.

Eliminate SaaS Subscriptions Forever

Build an enterprise CRM built precisely around your operational hierarchy and owned 100% by your company.

Schedule CRM Architecture Call Direct Contact & NDA

Direct access to senior practice engineers · 100% Indian regulatory compliance guarantee